Frequently asked questions
What are cookies?
Cookies are small text files that can be conveyed to the user’s device via the website. Cookies may be used to collect information on the user's use of the webshop and the user’s device via the webshop. Such information may include from what page the user has entered the webshop, the browser the user is using, or the sections of the webshop the user has been browsing and the dates and times thereof.
Cookies enable the processing of webshop-related information. The information obtained enables the functioning of the webshop to be analyzed and improved to provide the user with a better and more individualized experience. The information collected may also be used to target marketing likely to correspond to the interests of the user within and outside the webshop, for example, by utilising retargeting.
What is the withdrawal right of consumers?
Consumer users have the right to withdraw from any transaction concluded from an off-premises within fourteen (14) days from the date the transaction was concluded without stating a reason. To meet the withdrawal deadline, it is sufficient for the consumer user to send notice that the user is exercising its right of withdrawal prior to the expiration of the mentioned withdrawal period.