Frequently asked questions
Who has the right to determine the terms of the promotional service?
Parties can agree upon the activities which are permitted while offering the service (for example giving free samples, discount offers etc). The contractor has the right to choose the exact measures and terms of offering the service (for example specific activities, discount rate etc). However they have to be confirmed by the customer beforehand. The customer also has the right to demand amendment of the measures and terms of offering the service.
May the parties terminate the contract at any time?
According to the contract, parties have the right to terminate the contract at any time by giving notice to the other party. The notice term is specified in the agreement. Notice does not have to be given when a party wishes to terminate the contract for the reason that the other party does not perform the agreement.
Can the contractor offer promotional services to the customer’s competitors?
The agreement stipulates that it’s prohibited for the contractor to offer promotional services to the customer’s competitors during the period of validity of the agreement. Customer’s competitors are deemed to be any manufacturer who trades with the same or similar products as the customer of the promotional service.
May the customer order promotional services from other service providers?
During the period of validity of the agreement it is prohibited for the customer to order promotional services from other service providers for the products regarding which the promotion agreement has been entered into with the contractor. The customer may order promotional services on other products from different service providers. However, this prohibition does not preclude entry into advertising agreements.